The volunteers of “Teacher Chang” are part-time counselors with college degree who enjoy contacting with people and identify themselves with the service spirit of “Teacher Chang”. They are selected to receive a series of professional training programs and they must qualify themselves by passing strict screening tests. Their job is to undertake the first line counseling services, such as: counseling interview, telephone counseling, correspondence counseling and group counseling

The full-time staffs of “Teacher Chang” are professional counselors with bachelor’s or master’s degrees of counseling related fields who have passed China Youth Corps’ full-time staff screening. Their major responsibilities are planning and promoting various counseling programs as well as researching, training and supervising voluntary counselors.

Advisory directors are scholars and experts who are invited from counseling related fields to help improve and enhance the quality of counseling services voluntarily. Organization development directors are enthusiastic persons who are invited to give advice and suggestions to promote the development of the organization.

Currently, in “Teacher Chang”, there are over 1,000 voluntary counselors, 46 full-time counselors and more than 300 advisory directors and organization development directors through out the island working together to promote the physical and mental growth of the youth.

Guidance of “Teacher Chang” is set up to provide professional pre-service and in-service training for volunteer and full-time counselors, and also assist other organizations to manage counseling related training to cultivate high quality professionals.

This is to sponsor various training programs and workshops concerning mental health promotion, such as: stress management, interpersonal relationship, romantic relationship, effective parenthood, to cultivate professionals to implement mental health programs and activities.

In order to enhance professional services, understanding of social issues and demand of the development of the organization, the researches are conducted to explore the youth’s needs, evaluate the performance of counseling services and assess the effectiveness of recruitment and training methods of “Teacher Chang”. “Teacher Chang” also encourages and rewards those graduate students who focus their researches on such subjects. The result is an improvement in the academic level of domestic guidance and counseling work and as an important reference of organization development.

1. Sound physical and mental health, and graceful manners.
   
2. Caring and patient qualities; enthusiastic and diligent work attitude.
   
3. Willing to cooperate with others in order to polish an effective teamwork.
   
4. Open to continuous personal and professional growth. 
   
5. Trustworthiness, honesty, and punctuality.
   
6. Keep work-related and client’s information strictly confidential.
   
7. Seek advice from experts in dealing with cases beyond one’s own expertise.
   
8. Avoid personal emotional involvement and maintain a simple professional relationship. 
   
9. In accordance with professional goals, all decisions must be taken on behalf of client’s benefits.
   
10. Avoid discussing or criticizing other “Teacher Chang” in front of clients.

1. Help the youth to resolve developmental problems and troubles. 
2. Promote the youth grow healthily. 
3. Cultivate talented persons to serve the youth. 
4. Create supportive environment for the youth. 
5. Advocate the ideals and actions of caring for the youth.

1. Counseling interview 
2. Telephone counseling 
3. Correspondence counseling 
4. Online counseling 
5. Psychological assessment service 
6. Group counseling 
7. Home visit 
8. School visit 
9. Referral service